I had a pleasant stay! The staff was incredibly friendly and always willing to help. The location is pretty convenient, close to many attractions and with a nice pool and terrace to chill out. I also loved the restaurant on the 5th floor - the food was surprisingly good! However, there were some downsides. One of our rooms didn’t have a window, which felt pretty claustrophobic, and the other had a lingering smell of smoke.

The room is incredibly comfortable with great views of the mountains and the city❤😀

The staff here are friendly and helpful, the room was spotless, and the view of the mountains and the city from the room was breathtaking, plus the beds were really comfortable.

The staff is friendly and accommodating. Guests appreciate the good food on the 5th floor. the location is convenient and feels safe. Amenities include a pool and a terrace with music and billiards. Families will find helpful services for children. 😊.

We had a great experience in our double room and were able to use the wake-up service, which was really helpful, and the food options were excellent.

The location is fantastic, just a few steps from Iglesia Franciscanos; there are plenty of options and the food is excellent.

The staff here is very friendly and welcoming, and the room is exceptionally comfortable with beautiful views of the mountains and the city.

Convenient location, just a short distance from downtown and nearby attractions. The staff were really attentive and friendly, always ready to help out.✨

Our room was clean and quiet, providing a peaceful atmosphere for our stay. The staff at Cafe Plaza were attentive and went above and beyond to accommodate our needs. I would highly recommend this hotel.

Safe location, wonderful staff, free breakfast, beautiful mountain and city view, pool table, lounge area.

Nothing it is perfect.

Convenient location close to downtown in a really nice area. The staff here are friendly and welcoming. 😊

The staff were really friendly and helpful throughout our stay. The hotel was located in the heart of the city which made it easy to get around and explore. We also enjoyed the delicious food served.

The hotel lacked some basic amenities. The hot water was not consistent and the rooms were not soundproof which made it difficult to sleep in.

I had a great time at the hotel. The staff was welcoming and attentive, and the location was very central. The rooftop area had a great view and was perfect for relaxing or getting some work done. I also enjoyed the hotel facilities, such as the pool table, lounge area, pool, and gym.

Nothing all good.

The hotel is located in a convenient area with good amenities nearby. Rooms are clean and comfortable, with some featuring hot tubs and great views. The staff is polite and helpful, and breakfast is included.

Some reviews mentioned issues with noise levels and certain promised facilities not being available or functioning properly.

My thanksgiving stay at this hotel was a wonderful experience. the staff were friendly and attentive, offering complimentary sterilization of my baby's bottles. the hotel's location made it easy to explore the area with free parking available. the rooftop area was a personal favorite, with a great pool for dipping and a perfect sitting area for work.

The rooms were too small and windowless, which felt cramped and claustrophobic. the breakfast menu could use some variety.